Privacy Policy

Apr 8, 2026

Overview

SkyGen Plus is an AI generation platform for image, video, and music creation. This Privacy Policy explains what information we collect, how we use it, and how we protect it when you use our website and services.

Information We Collect

We may collect the following categories of information:

Account Information

When you sign up or sign in, we may collect your name, email address, avatar, account ID, and authentication-related information.

Usage Information

We may collect information about how you use SkyGen Plus, including:

pages you visit
models and generators you use
prompts, generation settings, and task history
credits usage, purchases, and subscription status

Uploaded Content

If you use image-to-image, video generation, or other upload-based features, we may process files you upload in order to complete your requests.

Payment Information

Payments are processed through third-party payment providers. We do not intentionally store full card numbers. We may store transaction records, product selections, subscription status, invoices, and payment provider identifiers needed to manage billing.

Technical Information

We may collect IP address, browser type, device type, operating system, language, referrer, cookies, and similar technical data for security, analytics, and product operations.

How We Use Information

We use collected information to:

create and manage your account
provide AI image, AI video, and AI music generation services
calculate and deduct credits
process purchases, subscriptions, and billing operations
store generation history and user settings
detect abuse, fraud, security issues, or unauthorized use
improve model routing, product quality, stability, and user experience
respond to support requests
comply with legal obligations

AI Processing and Third-Party Providers

SkyGen Plus relies on third-party infrastructure and AI providers to deliver generation features. Prompts, uploaded files, and related request parameters may be transmitted to those providers only as needed to complete your requested generation task.

We may also use third-party services for authentication, analytics, storage, payment processing, email delivery, and customer support.

Cookies and Similar Technologies

We use cookies and similar technologies to:

keep you signed in
remember preferences such as language and session state
measure product usage and performance
support billing, attribution, and security workflows

You can control cookies through your browser settings, but disabling them may affect some features.

Data Retention

We keep information for as long as needed to operate the service, maintain account history, manage credits and billing, resolve disputes, enforce our terms, and meet legal or compliance requirements.

Uploaded content, prompts, and generated results may be retained for operational history, task records, support, abuse prevention, and account functionality unless deletion is required by law or internal policy.

We do not sell your personal information. We may share information in the following cases:

with service providers and infrastructure vendors that help us run SkyGen Plus
with payment providers to process purchases and subscriptions
with AI providers to complete generation requests
with analytics, security, and fraud-prevention vendors
when required by law, regulation, subpoena, or legal process
to protect the rights, security, or property of SkyGen Plus, our users, or others
in connection with a merger, acquisition, financing, or asset transfer

Data Security

We use reasonable administrative, technical, and organizational safeguards to protect information. However, no system is completely secure, and we cannot guarantee absolute security.

Your Responsibilities

You are responsible for protecting your account credentials and for ensuring that prompts, uploads, and other content you submit do not violate law or the rights of others.

Children's Privacy

SkyGen Plus is not intended for children under the age required by applicable law to use this type of service without parental permission. If we learn that we have collected personal information from a child in violation of applicable law, we may delete it.

Email: support@skygen.plus
Website: https://skygen.plus